Welcome to Transfong (referred to as "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the Singapore Personal Data Protection Act 2012 ("PDPA").
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.transfong), interact with our LinkedIn advertisements, or submit an online "Register Interest" form.
By interacting with us, submitting information to us (including via third-party platforms like LinkedIn), or signing up for any products or services offered by us, you agree and consent to Transfong collecting, using, disclosing, and sharing your Personal Data in accordance with this Privacy Policy.
1. Personal Data We Collect
"Personal Data" refers to any data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access.
Depending on your interaction with us (such as filling out a "Register Interest" form or submitting a LinkedIn Lead Generation form), we may collect the following personal data:
- Contact Information: Name, email address, phone number.
- Professional Information: Job title, company name, industry, and any other information available on your LinkedIn profile if you interact with our LinkedIn Ads.
- Interaction Data: Information regarding your inquiries, interest in our services, and preferences.
2. Purposes for the Collection, Use, and Disclosure of Personal Data
We generally collect, use, and disclose your Personal Data for the following purposes:
- Responding to Inquiries: To process and respond to your "Register Interest" submissions, queries, requests, and applications.
- Marketing and Communications: To send you relevant marketing materials, updates, newsletters, and information about our services that we believe may be of interest to you (you may opt-out at any time).
- Business Operations: To manage our administrative and business operations and comply with internal policies and procedures.
- Analytics and Improvement: To analyze user engagement with our website and LinkedIn advertisements to improve our marketing strategies and service offerings.
- Compliance: To meet or comply with any applicable rules, laws, regulations, codes of practice, or guidelines issued by any legal or regulatory bodies which are binding on us.
3. Consent and Withdrawal of Consent
By voluntarily providing your Personal Data to us via our website forms or LinkedIn advertisements, you are deemed to have consented to the collection, use, and disclosure of your Personal Data for the purposes stated above.
You may withdraw your consent for the collection, use, and/or disclosure of your Personal Data in our possession or under our control at any time by contacting our Data Protection Officer (DPO). Please note that depending on the nature of your request, withdrawing consent may impact our ability to continue providing our services or responding to your inquiries.
4. Disclosure of Personal Data
We will not sell or rent your Personal Data to third parties. However, we may disclose your Personal Data to:
- Third-party service providers, agents, or contractors who provide operational, marketing (e.g., email automation platforms), or technical services to us.
- Relevant regulatory authorities, statutory boards, or law enforcement agencies to comply with any directions, laws, or regulations.
5. Protection and Security of Personal Data
To safeguard your Personal Data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks, we have introduced appropriate administrative, physical, and technical measures. While security cannot be fully guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
6. Retention of Personal Data
We may retain your Personal Data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws. We will cease to retain your Personal Data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected and is no longer necessary for legal or business purposes.
7. Access and Correction of Personal Data
If you wish to make (a) an access request for access to a copy of the Personal Data which we hold about you or information about the ways in which we use or disclose your Personal Data, or (b) a correction request to correct or update any of your Personal Data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer.
8. Contacting Our Data Protection Officer (DPO)
If you have any questions, feedback, or concerns regarding our Privacy Policy, or if you wish to withdraw your consent, access, or correct your Personal Data, please contact our Data Protection Officer:
Name: Tyler Huang
Email: dpo@transfong.com